Comments & Ratings

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6 years 11 months ago #283154

Hello,

These features are not available in the current system but might be in the next implementation.
So best for you would be to use a dedicated Joomla component for the moment.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 11 months ago #283181

Hi,

No, we don't.
You'll have to check with rating/voting components.

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6 years 9 months ago #288411

Hello,
I have the 3.3.0 Hikashop

If vote and comment feature is enable in configuration but there are no any vote or comment on product page yet, the errors will display in Google Structured data testing tool while structured data checking.

Here an example of product page checking. There are 2 errors total, also 1 error will be if not to fill product price

@type AggregateRating
fill the field ratingValue.
Specify property ratingCount or reviewCount.

This stuff may affect on seo probably. How to fix ?

Thank you

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6 years 8 months ago #288473

Hello,

I wasn't able to reproduce your issue, I mean I have enable rate & comment and processed a test on a product page that haven't any comment or rate...
And I have no error on the google test page, here
So in order to progress, can you :
- Try to process some test with a default template like Protostar
- Do you have some override on your product page view ?

If nothing seems to help you to catch the root issue, provide your Url link to your product page.
Regards

Last edit: 6 years 8 months ago by Philip.

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6 years 8 months ago #288480

Changed process to a default template Protostar, i have only 1 override in product page view , it shows manufacturer name with product name, no any other changes but i dont think it affect on this error
here is link i created aketo.kz/meanwell/ndr-75/75-24/

Le champ ratingValue ne peut pas être vide.
Vous devez indiquer la propriété ratingCount ou reviewCount.

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6 years 8 months ago #288490

Hello,

the element AggregateRating haven't to be add to your Html if there is no rating or comment, that the native way to process for HikaShop product page.

Did you try to process test without your product page override ?...
In my mind, the only solution that remains is that your override breaks a condition that avoid to add the "AggregateRating" when rate & comment are empty.

Hope you will find the root issue.
Regards

Last edit: 6 years 8 months ago by Philip.

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