Voting star disappeared,only the number showing

  • Posts: 19
  • Thank you received: 1
6 years 3 months ago #296134

-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.11
-- PHP version -- : 7.0.25

After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem.
Thank you very much .

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
6 years 3 months ago #296145

Hello,

Can you show us some screenshots of how you configured the "VOTE & COMMENT" section of the "Hikashop->System->Configuration->Features" ?

Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 1
6 years 3 months ago #296280

Attached is my setting for " COMMENT& VOTE" section.
Thank you very much.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13374
  • MODERATOR
6 years 3 months ago #296308

Hi,

As far as I can see, this is caused by a javascript error in a file of your template:
monosnap.com/file/WzQIW25dCzXAeS9tzqmXYnmkehQwxH
in www.aromahub.com/templates/bigpicture/js...font_adjuster-min.js
Because of that, the javascript initilisation for the stars can't be done as the browser stops executing it before it gets to it.
I would recommend checking with your template provider.

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 1
6 years 3 months ago #296351

Thank you very much

Please Log in or Create an account to join the conversation.

Time to create page: 0.068 seconds
Powered by Kunena Forum