Hi,
I just move your topic in a more appropriate forum section.
The HikaShop support team are not provided support in Russian ; so if you want a answer from the HikaShop team, please re-post your questions in English in the HikaShop support forum section.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.