[SOLVED] Users Cannot Edit Profile

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12 years 5 months ago #50593

Joomla 2.5.4
HikaShop Business

In the front-end User Maintenance, the users CANNOT edit their Profile.

Clicking on the EDIT PROFILE button does nothing and goes nowhere.

Last edit: 12 years 5 months ago by MSTACE.

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12 years 5 months ago #50676

Please provide a test account so that we can see that.

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12 years 5 months ago #50679

Here:

You can put something in the cart and create a user account.
Once you log in I have an Account Maintenance menu above the content.

Last edit: 12 years 5 months ago by MSTACE.

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12 years 5 months ago #50693

Found the problem: sh404Sef

Even though sh404Sef is set to ignore HikaShop, it is still causing problems.

When sh404Sef is turned off completely, then the Edit Profile section works.

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12 years 5 months ago #50751

It's probably because your control panel doesn't have a itemid parameter (the id of the menu) in the URL.
That link is a normal joomla link:
$url = JRoute::_('index.php?option=com_users&view=profile&layout=edit'.$url_itemid);
So it's a problem either with the itemid missing or sh404sef.

One solution can be to turn off the "user account" plugin of HikaShop. That will remove the button from that screen and you will still be able to use sh404sef.

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7 years 6 months ago #266341

Hi,

I am having the same issue, when the user press the Edit Profile button, nothing happens. I have enabled the joomla SEF and I am not using the sh404Sef extension. If I disable Joomla SEF then the button works, but I need to make it working with the SEF turned on. Any help please?

Regards,
Dora

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7 years 6 months ago #266345

Hello,

That thread have 4 years old ; please create a new thread and provide the basic information.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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