ISSUES WITH CHECKING OUT

Hi! Pls I need help here. I was testing the HIKASHOP on my joomla site, at the checkout stage after you've logged in, and you have your shipping and billing address displayed, When I click 'NEXT' it doesn't proceed to the next page, it stays on same page. I've checked every possible problems but seems I can't find my way around it, can someone help?

Hi,

Can you please :
1. Send me a screenshot of your checkout workflow through "Hikashop->System->Configuration->Checkout"
2. Send me through MP a test account and your web site, then I'll be able to see what the problem exactly is ?

Thanks.

Pls find attached the screenshot of my checkout flow. I've sent you PM for the details of my website.

Thank you.

Hi,

I think that you forgot the attachment.

Sorry pls find attached the screenshot

Thank you Nic! I've checked the link, read through and IT didnt't fix my problem. Pls, help out.

Also I said i cudnt process to the next step after i've added to cart and logged in with my user name and password. That is where the issue is.

PLS I'm yet to get a solution to the highlighted problem, kindly help out. My client is not happy her website is being delayed. I need your urgent assitance

Hi,

It seems that you have a problem with the checkout workflow configuration. You have enabled the advanced checkout wordkflow but the old one is displayed.
Can you check in phMyAdmin on the table "#__hikashop_config" if the value of the field "checkout" is "login_address_shipping_payment_confirm_coupon_cart_status_fields,end".

Are the shipping method and payment method displayed and selected in the step one ?
Have your products a weight ?

Thank you for the quick response. The value of the checkout in phpmyadmin is the same as above. The shipping method and payment are displayed in step one and my product does not have weight.

Hi Pls I'm still waiting for response form you regarding the issue on ground. Kindly help me check what the problem is. If you need my site url and admin login details, i'll send it to you.

Hi,
I got email alert to that effect. I was shocked to read your email. To my amazement, i tried to make an order and it worked. Thanks for your help, You guys are good

Hi Nicholas, I posted this message months back, I'm having exactly the same issue with another site. The issue is the same as the previous one. I can supply you with the login details to help me check. Kindly let me know how the problem was solved whenever you're through

Kindly help check this one as well. I'll appreciate if you can