Force Charactistic Options of Product

I am currently using the free version. When a product has options (characteristics) how do I force them to choose them? Currently the customer can simply add to cart and the have not added the important option.

thank you,

Charles

Hi Charles,
1. Generally when your customer press the "Add to cart" button without any option, the product with the default characteristic will be added.

2. Can you give me a link to your website please ?

Thank you for your reply.

I have it set up as an example like this:

select color
blue
red
brown
black

The default is select color as I want the customer to actually know to select. I think for a future version it would be good to have it where the customer actually has to select a characteristic to move to checkout if characteristics are present. Perhaps having a message 'please select option'.

Charles

Why not, but I think that you can do it by :
- Creating a default characteristic
- Setting the description to "Please select option"

I think that is what I did when I set it up like this:

Choose Color: Please Select
black
Silver
red

I still think it really needs an ability for a popup to occur if they do not select something when there are characteristic options. Even though I have Please Select, if they don't select it goes right to cart.

The problem is in many cases, you can't have a default selection as a customer MUST choose a color or option so that we send the correct product.

Thanks,
Charles

Having a "User select" as default option would be great. I've tried this method also, however I keep sending mails to customers asking what size they want because they didn't change from "Please select".

For products which have the pricing done through the characteristics it's even a bigger problem, because this way they think they will get their product for free.

Opt-in on this feature requests from me.

Hi,

It's already possible, in you custom field options, set it as required for the first value add "Please select" disable it, then add the other values.
By this way, the user must choose another value than the "Please select" one.

Thank you for your response.

I am not understanding where I have the option to set as 'required'. Where is this located specifically?

Charles

Look at this screenshot:

Hope this will help you.

Hi,

Are you saying to use this method for each Product characteristic instead of using 'Characteristics'?

Are you also showing to use it like this:

Please select Please Select Yes

1 Blue
2 Red
3 Yellow

If the price don't change and the images don't change too depending on the color, so it's the easiest solution.
Else some PHP modifications will be required.

Is this an option that you can do individually per product needs or is it the same for all products. I have so many products with different characteristic needs.

I am using free version, does this matter?

I still feel that this is something that you might consider to hardcode into the system as a default for future development. Customers need to be forced to pick an option if it is there.

Charles

It's the same for all products.

Using the characteristics system is the best way of doing that, the options are displayed by default. But if you absolutely need the "Please select" text instead of having a default value in the dropdown, you can add a characteristic like: "Choose Color" with the values "Please Select - black - Silver - red" and when you manage the variants, remove all the variants having the characteristic "Please select". And in the product edition page set the default variant as "Please select", by this way you should have the option "Please select displayed by default" but no product stock for this one, so the customer must select an other option.

Correct me if I am wrong, but I think I am doing what you are saying already but it never makes the customer select an option.

I have it like this on product page

Pants: Select Color
White
Black
Red
Green

The Select Color is set at default in the product page characteristics.

However, if they add to cart without selecting, it never makes them select.

Thank you,
Charles

Hi Guys,

Do we still need to create new custom field in order to force the user to select a charactistic option?

HikaShop Starter: 2.6.4

Thank you

Hello,

If the price don't change and the images don't change too depending on the color, so it's the easiest solution.
Else some PHP modifications will be required.

What Xavier said is still valid, your customer will always free be free to use the characteristic dropdown, but if you want to "force" him to click on it and choose a value, using an Item custom field dropdown will probably do the job.

Hi,
Time goes by and the problem changes…
I use the 4.1 business version of Hikashop for a pizza delivery services.
I need a direct "Add to cart" button and a "Detail" button for people who want additional toppings (ham, egg, etc ...).

It's important to not have to go through the detail page for hurry people!

But the required field for options disappeared from settings of 4.x ! Why?
How can I do?

Thanks!
It works perfectly.