Can not find the component/level to check the late

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11 years 9 months ago #95772

tried installing hikashop business

recieve this error now

Can not find the component/level to check the latest version : 'hikashop' / ''

unable to use hikashop

suggestions ?

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11 years 9 months ago #95808

Hi,

Your HikaShop installation was not finished properly.
Please check that HikaShop add the right to access to the database.

Your HikaShop configuration does not contains the level information (starter, essential, business).
This value is written to the database during the first step of the installer, so I guess that you add an error during the installation.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 11 years 9 months ago by Jerome.

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