manufacturers and characteristics not syncing up!

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11 years 9 months ago #96271

Hi,
I have different artists setup as manufacturers. I have the module "Also by this Artist" set as the under product page module. All works great until I add a new product and add a characteristic, like "size". When I add a new product without a characteristic the correct manufacturer is under the product page but when I add a characteristic to that same product the wrong manufacturer is under the product module. This problem is intermittent. Any ideas as to what might be going on?
Thanks

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11 years 9 months ago #96355

Hi Mel,

Can you show me some screenshots of how did you configured :
- Your product page and your product's variant page
- Your "Also by this Artist" module configuration page

It would help me to determine from where the problem is coming from.

Thank you.

Last edit: 11 years 9 months ago by Mohamed Thelji.

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11 years 9 months ago #96377

Here are the screen shots. One without the variants added and correct product, one with variants added and wrong product, and the "Also by this Artist" module setup.
Thanks for your help.

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11 years 9 months ago #96738

We are not able to reproduce the problem on our end.
Can you make sure that you have the latest version ?
If you still have the same issue with the latest version, can you provide a link to a page with the problem so that we can see that ?

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