Proceed to Checkout Button Doesn't Work

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11 years 8 months ago #99953

The products add to the cart but when you click on the proceed to checkout button it takes one to a white page?

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11 years 8 months ago #99970

Hi,

If you have a white page, it could be a PHP error.
Please try to activate the debug mode in Joomla and to display the php error logs (setting the "error reporting" to "development").

It should help you to display the error in the page and not getting a white page without any information.
With the error message, we would be able to understand the problem and fix it.

The other solution is to read your PHP error log. But you might have to contact your web hosting for that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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11 years 8 months ago #99982

This is what it's coming up with now on:

Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 2 bytes) in /home/sites/miniwolfcostumes.co.uk/public_html/libraries/joomla/database/driver/mysqli.php on line 702

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11 years 8 months ago #99993

You need to contact your hosting company so that they can increase your PHP memory_limit and it will then work. That limit of 24M is quite low.

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