Install fails, no error in extension manager

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11 years 5 months ago #103815

Hi,

I had a working copy of HikaShop running on my Joomla website running v 2.5.11.

After going through the upgrade process, the hikashop menu items would give a 404.

I uninstalled hikashop and have attempted to re-install it ... no luck.

The extension manager takes some time (as if it's uploading and installing) but when the page refreshes, it's as if nothing happened and you just clicked the page fresh.

No error, no nothing.

Any ideas ... wasn't this hard last time :-(

Thanks.


AF

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11 years 5 months ago #103821

Hi,

Please try to use both HikaShop packages types : Zip and Tar.gz
The zip package is greater than 2MB so it can be refused by the PHP upload limitation (some default value in the PHP configurations).
The tar.gz package is lower than 2MB so it is generally accepted but the unpacking could take more time.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: scarpar

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11 years 5 months ago #103839

Thanks so much ... as it happened, the zip file installed fine, the tar.gz file failed ... no idea why, but very grateful for your assistance :)

Cheers.

Last edit: 11 years 5 months ago by scarpar.

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