Update- unable to update Hikashop 2.1.2 to 2.1.3

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11 years 5 months ago #105308

:dry:

I am unable to update from Hikashop 2.1.2 to the lastest version. 2.1.3

It prompt me to update. However, msg display error...Invalid extension.

So what can I do to update the lastest version..

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11 years 5 months ago #105313

Hi,

Maybe your server can't open "tar.gz" archives.
Please download the "zip" package version in our website to make a manual update.
( www.hikashop.com/en/account/your-subscriptions.html )

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #106822

Hello all,

For info :

Had the same Invalid Extension Update message.

Using the zip package worked for me.

Anyone can tell me how to get my apache server to work with tar.gz files?

Stephan

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11 years 5 months ago #106833

It sounds that this comes from a migration issue with jupgrade:
www.hostknox.com/clients/knowledgebase/2...pdate-in-Joomla.html

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