Screen Freezes after clciking a pop-up

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11 years 4 months ago #109541

I am using the vertex template along with Hikashop and have encountered a problem with the screen freezing after veiwing a product pop up image.

Using Firebug I found this line

<div id="sbox-overlay" aria-hidden="false" style="z-index: 65555; opacity: 0; width: 1583px; height: 822px;" tabindex="-1"></div>

If I change the opactiy to 100 I get a black screen, so I believe this may be where the issue lies.

Any advice appreciated.

I am using J3.1 and

Thanks

Dave B)

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11 years 4 months ago #109549

This sounds like you have a javascript error on your pages (probably something related to your template).

Can you provide a link to that page ?

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11 years 4 months ago #109561

Hi Nicolas

the site is here . It is for registered users only so I have set you up as an admin and PM'd the login details

Thanks

Dave B)

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11 years 4 months ago #109575

Hi,

I don't have the problem with the image on the page custodysupplies.co.uk/test/shop/books-ma...ns-magazines-12-pack
I tried on both IE, Chrome and FireFox and it worked fine for all of them.

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11 years 4 months ago #109579

Nicolas

thanks for the reply. The image pops up no problem but after it has been closed the page is frozen.

Dave B)

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11 years 4 months ago #109595

I know what you meant. And that's what I tried and I didn't had any problem closing the popups.

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11 years 4 months ago #109598

The pop ups close, the problem is that I cannot then click on add to cart or any menu items.

[UPDATE]

I have just disabled the multibox options in the template and it now all seems to be working correctly.

Dave B)

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