States not showing in checkout

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  • Hikashop Business
11 years 4 months ago #110797

On checkout my state is listed as a required but there are no dropdowns showing for states.

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11 years 4 months ago #110823

Hi,

Do you display the countries ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #110930

It shows usa

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11 years 4 months ago #110931

Can you give me a link to this page for testing purpose ?

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11 years 4 months ago #110934

sent to you by pm.

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11 years 4 months ago #110955

Hi,

Is it possible to have a screenshot of your custom field configuration ?
I have the impression that the "address_state" is a country zone custom field, like the "address_country" one.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #110997

Here is an example of settings and missing states.

Attachments:

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11 years 4 months ago #111063

Hi,

You probably have to publish back the "France" zone, then change the default country to france, save, change it back to usa, save, change the default state, save, and unpublish the france zone.

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11 years 4 months ago #111130

WOW! Great job, it worked. Thank you so much. I have my states now showing.

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11 years 4 months ago #112025

Hi

I just tried to following your instructions to fan4chevy as I'm having the exact same thing but must be doing something wrong. Would either of you be able to step me through each screen and drop down please?

My default country is New Zealand and default "State" (actually City here) should be Auckland.

It's showing * in both Default value and Preview under the Display / Custom Fields / address_state i.e. state *

and on the site front end when the user gets to the registration screen it shows State *

Many thanks :)

Acres

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11 years 4 months ago #112073

Hi,

In System > Zones, thanks to publish back the france country.
Then in Display > Custom fields, change the value of the default country to france, save.
change the value of the state to a french one, save.
Change the value of the country again to the desired one, save.
Change the value of the state to the desired one, save.
Then go back in zone, and unpublish the france.

This should work.

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11 years 4 months ago #112083

Hi Xavier

I can do the first 2.

When I go into address_state to change it the Default Value has no option to select or change the state. please see the attached file



So you can see I can't select a state even if France is published in the Zone and the Default Country.

Any other ideas please?

Many thanks for your quick response

All the best

Acres

Last edit: 11 years 4 months ago by AcresPetProducts.

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11 years 4 months ago #112097

Hi,

Then can you give me a temporary access to your back-end through a private message for testing purpose ?

Last edit: 11 years 4 months ago by Mohamed Thelji.

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11 years 4 months ago #112181

Hi Mohamed / Xavier

I kept playing around with it and got up this morning and went in and out of those screens and options and somehow got it to work. I'm not sure how exactly but it is working fine now.

So thanks for your help :)

Much appreciated.

All the best

Acres

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