Problem with Paypal

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11 years 4 months ago #111174

Hello, since I upgraded to version 2.2.0 of HikaShop Business, when I order and I will pay with Paypal, I get an error message:

Attached two screenshots of how I have configured Paypal plugin and the error that appears in the process.

With the previous version of HikaShop worked well. Thank you.

Attachments:

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11 years 4 months ago #111194

Hi,

I installed in your website the latest version of HikaShop 2.2.0 which contains a fix for the "no shipping" option.
It should work better now.

Thanks for the report.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #111197

Hi, now it works perfectly. Thank you very much to you, you have a perfect technical support.

I have noticed that when you make the purchase process, in step to choose the method of payment, once you click on "next" and back out to choose the method of payment, and the second press "Next", and I passed correctly to the next step (a Paypal or bank transfer). You can make a trial order if you want and check to be given twice on the "Next" button. Not very important, but it's funny. Greetings.

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11 years 4 months ago #111296

Hi,

Do you have the "Auto select default shipping and payment methods" option activated or the option "Auto submit shipping and payment methods selection" ?

If not, it will explain why you have to click on "next" two times.
First time to select the payment method (because you change the payment method from "none" to "paypal").
Second time to validate the complete order.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 107
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11 years 4 months ago #111301

Okay, I have activated the "Auto select default shipping and payment methods" option and now is fine. Thanks, greetings.

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