Email and Invoice buttons not working

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  • Hikamarket Multivendor Hikashop Business
11 years 3 months ago #113190

If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens.
The link from the button is the same for each of them:
. . ./index.php/control-panel/order/show/cid-40#

Trevor

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11 years 3 months ago #113195

Hi,
Can you show me exactly what is the problem that you are having through some screenshots for example ? then I'll maybe be able to reproduce this issue on my end.
Thanks :).

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  • Hikamarket Multivendor Hikashop Business
11 years 3 months ago #113202

I have just set up HikaMarket and have updated Hikashop to the latest version. My main reason for using HikaMarket was to allow the site owner to manage orders from the front end.
I have provided an admin menu which appears when the site owner logs in and one of the menu items is a link to the Hikamarket control panel.
Within the Control Panel if I select Orders and click on an order number the details of that order is displayed. At the top of the page there are 3 buttons labelled 'E-mail', 'Invoice' and 'Shipping Invoice' and if I click on any of these nothing happens. Also if I click on the edit buttons in the 'Additional Information' or 'Customer' panels nothing happens.
Looking at the code it looks as if a poop-up should be displayed so I suspect the problem might be css related.

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11 years 3 months ago #113216

Hi,

Would it be possible to have an access to your website so we will be able to see the problem and fix it.
You can send us such private information by private message.

Thanks

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
11 years 3 months ago #113219

Hi Jerome

I have to leave the office now but will set up an account for you and will pm the details tonight.

Thanks
Trevor

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11 years 3 months ago #113282

Hi,

I see, the problem is the modal popup.
In the HikaShop configuration, you have to change the "Popup mode" in the "display" tab.
Your template is not compatible with the "bootstrap" popup so it will be better to use the "mootools" one.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: trevsmiff

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  • Hikamarket Multivendor Hikashop Business
11 years 3 months ago #113283

Thanks again Jerome, that seems to have done the trick.

Best regards
Trevor

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