Sorry - meant to post this in "How To"
Dear HikaShop
When a customer creates an order on my website, he gets an 'order created' email with the order details, even if the payment is cancelled. This is confusing for customers if they have cancelled payment. They telephone to confirm if the order was cancelled!
Is it possible to send no email at 'created' and only send an email to the customer if the order payment goes through, and the order goes to 'confirmed'?
Otherwise, this is an excellent product & highly recommended.
Many thanks - I hope someone can help.
Best Regards,
Mark.