Orders not showing products sold

  • Posts: 2
  • Thank you received: 0
11 years 3 months ago #116529

Trying to find a solution for our orders not showing the products sold. It does it on some products, but not all. I have looked at the good ones and see no difference in the settings with the ones that aren't working. Any thoughts?

Please Log in or Create an account to join the conversation.

  • Posts: 2334
  • Thank you received: 403
11 years 3 months ago #116551

Hi there,

Maybe the product not displayed are options and you enabled the "Group options with product" option in the main configuration (System>Configuration>Main).

Please Log in or Create an account to join the conversation.

  • Posts: 2
  • Thank you received: 0
11 years 3 months ago #116599

Thanks for the thought, but it was disabled. Any other ideas?

Please Log in or Create an account to join the conversation.

  • Posts: 82725
  • Thank you received: 13338
  • MODERATOR
11 years 3 months ago #116608

This looks like a mysql error when inserting the products in the order_product table at the end of the checkout.
So you that that it only happens for some products right ? Is it always the same products which have the issue ?
If so, if you try to checkout with the "debug mode" option of the configuration of joomla turned on, do you get an error at the end of the checkout ? If so, what is it ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.071 seconds
Powered by Kunena Forum