HS menu does not display correctly

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10 years 3 months ago #165830

-- url of the page with the problem -- : x-raynews.com/xrnTest/products
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4.27
-- Browser(s) name and version -- : Firefox 31.0 and others
-- Error-message(debug-mod must be tuned on) -- : I do not get an error message.

Live site at: https://x-raynews.com/products
Live site is Joomla! 2.5.24, HS 2.3.2
Categories menu display correctly

Test site at: https://x-raynews.com/xrnTest/products
Test site is Joomla! 3.3.3 HS 2.3.2
Categories menu display incorrectly

See the attached png files. Anyone have any ideas what is going on here??

Thanks for your time.
--
JamesKB

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10 years 3 months ago #165845

Hello,
You're problem is coming from some CSS issue, so using some CSS code will probably solve your issue : www.hikashop.com/support/documentation/1...ize-the-display.html

Also, using this kind of CSS code will probably be good :

li.maximenuck.item510.parent.first.level1 {
width: 89%;
}

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10 years 3 months ago #165943

Thanks for the response Mohamed, I'm afraid this might be above my pay grade. ;)

Just where do I find the CSS files that control HS? Also, where would I place the code you suggested?

Thanks for your time.
--
JamesKB

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10 years 3 months ago #165953

Hi,

As explained in the given documentation, you have to edit the css file via HikaShop Configuration > Display > CSS.
The code can be added at the end of the file ;)

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10 years 3 months ago #166068

I'm not sure the issue is related to the CSS files. I think maybe HS does not play exactly nice with Joomla! 3.3.3. The rest of the cart is not displaying correctly either. All the HS files on the Test site are identical to the HS files on the Live site.

This is what I did to make/build the Test site. (The Live site was built before the Test site.)
1. Used Akeeba Backup to make a complete backup of the Live site, which is running HS 2.3.2 on Joomla! 2.5.14.
2. Restored the site using Akeeba Kickstart to the Test site, therefore, HS 2.3.2 is now running on Joomla! 3.3.3.

All HS 2.3.2 files on the Joomla! 3.3.3 Test site are are identical to the HS 2.3.2 that is running on Joomla! 2.5.14.

Does this help any? :)

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Last edit: 10 years 2 months ago by jameskb.

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10 years 3 months ago #166100

Hi,

You have maybe missing files due to the backup / restore operation.
Thanks to copy again all the files of the template folder, and media/com_hikashop one from the production site to the test one.

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10 years 2 months ago #166187

HiYa Xavier,

That fixed everything in the cart display EXCEPT the cart menu. It is STILL messed up. See attached pngs.

Ideas??

Thanks for your time.
--
JamesKB

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10 years 2 months ago #166228

Hi,

The difference of display between the menu on the test website and the live website comes from CSS generated by the extension MaxiMenu CK which is actually the one which creates the menu altogether.
So I'm afraid we can't help on that. Please contact the support of MaxiMenu CK for help on the issue. They'll be able to answer better than us.

The following user(s) said Thank You: jameskb

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10 years 2 months ago #166230

AH HA!!!!! :cheer: :cheer: :cheer:

Thanks for that information. I'm off to the Maximenu CK site now to get this issue resolved! :cheer:

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