Content of custom fields not stored

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 7

Hi,

I am using a custom field for products. There is a text area where user can fill in their own personal message. This message shall be printed on a electronic voucher. Works fine, but...

It does not work with a product which has variants. Works only with a single regular product.


I compaired the orders of a single product and the order of a product variant in the backend:

A. Order of a regular single product: all custom fields are visible in the backend.

B. Order of a product with variants: The custom field text is NOT visible in the backend.
The custom fields seem to be not stored in the order in this case.

I think that the custom field is not stored (and so the content cannot be printed into the voucher).


thanks for help

Hello,

Can you give us more information like :
- Your Hikashop Build number
- Screenshots of your custom field configuration
- Which checkout mode you are using (You can check it through the "Checkout legacy" option via "Hikashop->System->Configuration->Advanced").

Thank you.

Hi,

I installed the latest version downloaded two hours ago - HikaShop Business 3.1.1 [1708011759]
...and now it works.
The custom fields are stored.

Sorry, I did not know that 3.1.1. from today is not exactly the same as 3.1.1. from july or june.
Anyway it seems to work as it should,
thanks:)