No Province field in signup form

Hi, Can you please help me with these two:

1- I have no field to fill for Province when a member wants to sign up. As the result all taxes are calculated wrong.

2- Also after a user signs up and confirms the email, the cart goes empty which results in users should choose all the products again.

Thanks

I have also another problem, when a member signs up the system shows this message:

"You cannot access the private section of this site." when I checked the access level, when users sign up they get no access level instead of becoming "registered" but I couldn't find where I should set this setting. I'm Using Joomla 1.6

1. That's because you either:
- unpublished all the states
- deleted all the states
- changed the states type to something else than state
- removed the states from the sub zones listing of the country zone
- have a javascript error on your page which prevents the hikashop javascript from loading the state field

2. That can happen if you use 1.4.9 in which case you should update, or if the system hiakshopuser plugin is unpublished.

3. Updating hikashop to the latest version might solve the problem as joomla 1.6's API is changing constantly and we keep updating hikashop following them. If that doesn't solve the problem, please give us a link to your website so that we can see the problem.

Hi and thanks for your reply.

I updated both Joomla and Hikashop and problems with users solved. But for the problem with province non of the above mentioned was the case.

After you login you can go ahead and choose your province. All the states are available and published. The only time you can't see the drop down is at the time you are signing up. It's setting in "Custom Fields" is as same as Country. But country shows up and states don't.

I just noticed that the default state is Rhone but the default country is Canada. When I tried to change the state to British Columbia (a province in Canada) I realized that Non of the Canadian and US states are in the list and I couldn't find out where I should choose the default state. May be that is the reason?

That's indeed the problem.
You can choose the default state in the menu Display->Custom fields by editing the address_state field.
The zones can be managed via the menu System->Zones.

All the states are only from France and it doesn't show states in Canada and US or any other country

You need to first set the default country to something else than france in the address_country field...

I chose BC but still the field doesn't show up in sign up process

Could you give a link to your website ?

blissorganics.ca/index.php/skin-care-shop.html

Since you are looking at the site, can you also please help me with this these two other changes:

1- How can I change the white background of the products?

2- This is a finished product page blissorganics.ca/index.php/skin-care-sho...lated_product-7.html . Is there any chance that I can add some description to the right side of the product picture? So it doesn't look like pale?

0. You said you chose BC for the country field defualt value. However, I only see canada and usa in the list. What does BC means ? Could you make sure that you selected canada and save that field's options ?

1. You need to go to the menus Display->Content Menus and Display->Content Modules, edit your modules and menus and there you will find an option to set the color for each one of them.

2. Well, you can... It depends how you want to do it... An easy way would be to add the CSS:
.hikashop_product_left_part{
float: left;
width: 30%;
}

0- No, the province is BC (British Columbia) and Country is Canada. I solved that problem but still the Province field doesn't show up when you want to signup after proceeding to checkout.

1- Done - Thanks

2- Thanks I'll work on it and if I needed any help I'll open a new thread for that.

0. I can see that. There is no javascript error and if you change the country the state displays fine. I can also see that there is the javascript code in order to load the state field when the page displays. However, it is not used by the browser. In such cases, it means that there is a problem with the javascript before reaching that point which stops the javascript execution on the page. In short, it means that you have something which breaks the javascript initialization of the page and that results in the state is not being loaded.
I looked at our pages headers and I can see that you have several times mootools loaded. One is the mootools 1.2 library of joomla and the second one is the mootools 1.12 of your template.
Both libraries are not compatible together and it's highly likely that the javascript problem comes from that. I recommend you to contact your template provider so that he can help you in solving that problem as we don't know your template's structure and thus can't help you on that end...