Billing Address

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13 years 4 months ago #18648

I notice that billing address required an extra click of a "new" button. Is there any way to display the "Billing Address" fields without requiring a click of the "New" button. Also, what do you recommend for controlling the css for this section. I notice that this frame is not pulling the css file selected in the configuration screen.

Also, I notice that after adding a billing address, it goes back a step to the cart. How do I avoid that?

And I'm not getting a confirmation page. The confirmation page is blank.

Last edit: 13 years 4 months ago by RBGoldie.

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13 years 4 months ago #18660

Do you using the latest version of HikaShop ? If not, please update.

What are your settings in the Checkout tab of the config ? Could you do a screenshot ?
Could you give a link to your shop ?

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13 years 4 months ago #18670

I downloaded Hika on 02 June 2011. Here is my configuration workflow: cart,login_address,shipping,payment,confirm,end


tacsbeta.com.previewdns.com/component/hi...ep/step-1?Itemid=101





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Last edit: 13 years 4 months ago by RBGoldie.

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13 years 4 months ago #18671

Please try that modification: www.hikashop.com/en/support/forum/2-gene...irst-time.html#18495

Also, the confirm step is only a logical step which doesn't display anything. If you want to display something you need to add other views...for example, the step cart_status_confirm would display the cart and the selection of shipping and payment.

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13 years 4 months ago #19080

Thank you. Where can I find all appropriate steps that can be used in the configuration set-up?

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13 years 4 months ago #19081

You each screen of HikaShop, you have a Help button which will display the corresponding help with lots of information about the current screen.

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11 years 1 month ago #124301

Hello, I have problems with Billing Addres. What must I do that the informations from one user that has put his billing address information is not visible when the proces is finished. Here is screenshot:




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Last edit: 11 years 1 month ago by senna.

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11 years 1 month ago #124302

How can I add e mail to billing address?

Last edit: 11 years 1 month ago by senna.

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11 years 1 month ago #124303


What must I do that the informations from one user that has put his billing address information is not visible when the proces is finished. Here is screenshot:

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Last edit: 11 years 1 month ago by senna.

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11 years 1 month ago #124351

Hi,

I don't really understand what you need, when the customer enter his address in the popup, then it's displayed on the page, by this way the customer can edit his address. To hide it, you can use some css properties.
Here is some documentation:
www.hikashop.com/support/documentation/1...ize-the-display.html

To add an email in the addresses, you can create a custom field in the table address via the menu Display > Custom fields.

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11 years 1 month ago #124364

Thank you,

We have added e-mail field that user can now add e-mail address. But we have now another problem. When user finish the purchase process, confirmation e-mail is always sent to default Super User. This is our e-mail. How can we activate this function, that confirmation e-mail will actually go to customer's / user's e-mail address?

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11 years 1 month ago #124395

I meant this with hiding. We don't want that other users see what one user has added. We want that this automatically disappear.

Screenshot below

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11 years 1 month ago #124491

Hi,

The email is sent to the user which means, to the logged user.
If you are logged with your super user account so your super user account will receive this email
A user have addresses, that he can manage (create, modify, delete).

So, the email goes to the customer but if you want to change that, you have to modify the code in HikaShop emails in order to override some specific data. It requires PHP and development skills.
For most I understand, the "guest checkout" will be a good solution for you.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 11 years 1 month ago by Jerome.

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11 years 1 month ago #124665

Thank you very much.

Last edit: 11 years 1 month ago by senna.

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11 years 1 month ago #124666

We have solved this problem now with sending email to customer.
The problem was that we were logged as super user and we didn't know that because there was no option to log out. And now we have the problem that we don't have the option for LOG OUT. How can we solve this problem, that the user has option to log out. And also bothers us that when user closes web browser, he is not automatically loged out from the system.
Holw can we solve that?

Last edit: 11 years 1 month ago by senna.

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11 years 1 month ago #124708

Hi,

The session manager and the login process are Joomla features.
You can change some options in the Joomla backend for the session timeout. You can install external plugins/extensions for adding new features or you can include a logout button in your website.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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