Missing product option labels

Hi Nicolas,

I have set up a product that has characteristics AND product options, but for some reason the labels on the product options are missing.

I may have removed these sometime earlier but can't figure out how to get them to show.

????

Thanks Nicolas, but now I'm really confused!

Here is my scenario...

I have a base product of tickets to an event and the buyer can choose to hire shoes if needed at an additional cost. I have set up two products as follows:

Base
Product: Buy a ticket (with price set as $200)
Characteristic: Select from list of available dates
Variants: August 15
September 15


Option
Product: Shoe hire required (with price set as $15)
Characteristic: Shoe hire
Variants: No +$0
Yes +$15

When I add the Option Product to the Base Product the label appears with a dropdown containing "No +$15" and "Yes +$15".

If I don't have any characteristics set on the Option Product, then the dropdown appears as "none" and "+$15" which is what I want but there's no label indicating that the dropdown is for shoe hire.

I'm not getting how this works or I'm missing the point completely. Can you steer me in the right direction?

Many thanks in advance.

Hi Nicolas,

What I'm after is for the "No" choice to add $0 and for the "Yes" choice to add $15.

Cheers!

Thanks so much Nicolas! As always your guidance is great.

This setup now works perfectly.

cheers

For those following this thread in the future, here is a step by step run through of how I set this up:

Step 1 – Create YES/NO characteristics

In Hikashop > Products > Characteristics click on the "Add New" button

Name: Shoe hire
Add two values:
No
Yes
Click Save.

Step 2 – Create the option product

Open Hikashop > Products > Add a product

Name: Need to hire shoes?
(set tax and category as required, leave the price as zero)

In the

Characteristics area, click on the “Add” button
Find your characteristic called “Shoe hire”, select it then click OK. This will add the characteristic and return you to the product page.
Click “Apply” to save the product and keep you on the product page. Hikashop will build the list of variants applicable in the background.
Click on the “Manage variants” button (this will open the list of variants that Hikashop has built). Variant name will most likely be something like “Shoe hire_123” (for No) and “Shoe hire_124” (for Yes).
Click on the “No” variant to open it and set the Quantity to zero. If you don’t set this to zero the variant will be added to the cart as free. Keep the price as zero. Click Save.
Click on the “Yes” variant to open it and set the price to whatever you need. Click Save.[/ol]

Step 3 – Add the Option to the main product.

In

Hikashop > Products > Products open the product that you want to add the option to.
In the Options area, click on the “Add” button
Find the Shoe Hire product created above and select it, then hit OK.
Save the product and test in your front end.[/ol]

Once you get the hang of it, it's very easy!

Hi Nicolas,

The process I described above does not appear to work any more (since v1.5.3?) despite it having worked perfectly for the last few months. Now when I set up a product with a no ($0) and yes (+$15) option, and make that product an option on another product, the option only shows the "yes" variant.

The only way I can get the "no" variant to show is to set it's quantity to unlimited instead of zero. The, if a customer chooses "no" it is added to the cart as "free".

How do I fix this or make an option product with "Yes - add to cart and +$" and "No - do not add to cart at all" variables?

I am using Essentials and have "Display out of stock products" set to Yes.

Thanks
JIK

Fantastic! That works perfectly. Hikashop just gets more awesome every day!

Thanks

I'm trying to implement the same thing, and by following the last instructions on this post, I get the yes no, but I have no labels.. any way to fix that?