Problem with checkout configuration

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13 years 6 months ago #19577

I have the checkout configured to always go to checkout after a product is added to the cart, but nothing happens whenever someone adds a product. You can't tell that a product has been added, and have to refresh the page to see the shopping cart contents. I searched the forum, but didn't locate this problem

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13 years 6 months ago #19588

Could you give a link to your shop so that we can see what's going on ?

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13 years 6 months ago #19597

Sure, the site is located at lazycitydesigns.com/

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13 years 6 months ago #19598

Could you double check the "when a product is added to the cart" option of the checkout tab of the configuration ?

Otherwise, maybe it's related to the fact that you didn't publish the hikashop cart module on your pages. Could you try that ?

If that indeed works, could you try to keep the cart module unpublished and change the code:
hikaModule.innerHTML = result;

to:
{hikaModule.innerHTML = result;}

at the several places where it is in the file administrator/components/com_hikashop/helper/cart.php and see if it helps ?

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13 years 5 months ago #21360

Hi there!! I'm having a serious problem!!

I can't checkout. I tested in IE, Firefox and chrome.

at first I had a problem with countries and payment method for each region, I could solve it!!
I already disabled all jQuery and tested again still same problem

it doesn't show me the last step on payment.

I'm leaving you here the website www.oencantodafreiria.com

and a registerd and activated user

user: orapois
pass: orapois

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13 years 5 months ago #21367

On your checkout, I can see the shipping address selection view. However, I can't see the shipping method selection. That means that you didn't configure your shipping methods properly. Please check on the FAQ on that page to solve the problem:
www.hikashop.com/support/documentation/i...ins-listing.html#faq

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13 years 5 months ago #21405

nicolas wrote:

On your checkout, I can see the shipping address selection view. However, I can't see the shipping method selection. That means that you didn't configure your shipping methods properly. Please check on the FAQ on that page to solve the problem:
www.hikashop.com/support/documentation/i...ins-listing.html#faq


I'm sorry to say this, but there is only 2 possibilities!!
1st: You didn't used the user and pass I gave you. Cause I'm still having some problems with the emails that was why I gave you those.

Or you didn't understand how to work on it! I'm placing a picture with those things you didn't found

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13 years 5 months ago #21406

nicolas wrote:

On your checkout, I can see the shipping address selection view. However, I can't see the shipping method selection. That means that you didn't configure your shipping methods properly. Please check on the FAQ on that page to solve the problem:
www.hikashop.com/support/documentation/i...ins-listing.html#faq


I'm sorry to say this, but there is only 2 possibilities!!
1st: You didn't used the user and pass I gave you. Cause I'm still having some problems with the emails that was why I gave you those.

Or you didn't understand how to work on it! I'm placing a picture with those things you didn't found

Attachments:

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13 years 5 months ago #21407

There are no shipping methods for the website, the client doesn't want them

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13 years 5 months ago #21418

I got the exact same screen as the screenshot you posted.
The shipping is activated automatically if you have the shipping view in the "checkout workflow" option of the configuration and that you specify a weight for the products (or that the option "Force shipping regardless of weight" is activated).
If you don't want hikashop to require a shipping selection for your products you should either:
1. remove the weight from the products if you set one or deactivate the option 'Force shipping regardless of weight' of the configuration.
2. remove the shipping_ view from the "checkout workflow" option of the configuration.

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