Buyer can't change an order in the cart

Hi,

Hope you can help. I'm just testing the order page (as a buyer) and forgot to include a characteristic/variant. The product is in the basket, but I can't simply adapt the order in the basket. When I click into the product in the basket, and go through the process again, it simply duplicates the order.

Is there a way to go back and amend the order without cancelling and starting the process again please?

Thanks.

Jean

Hi Nicolas,

Sorry if the message was unclear.

If you take a look at this link:

janehamerton.co.uk - product page

What I'd like to know is, eg. If you forget to enter a name in the custom field, is there a way to go back and put it in?

Thanks

Jean

Thanks. Unfortunately because of the name/initial set up, I can't do that. Is there any other way please?

Thanks for the reply Nicolas...