cant install hikashop in new site

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13 years 6 months ago #20957

Hi nicolas

I am so impressed with hika shop, that I have decided to install it in my own site. My site is long overdue for rebuilding, and I was not going to use a shoping cart at all. I like the way hikashop displays the items so I want to use it.

As my site is live, and I do not want to take it down to rebuild, I have installed Joomla in a sub directory so it is at new.allyoucanbear.com/ I will move it once it is complete. I have been able to upload some extensions, but not hikashop. Please see image for error messages. On my server the path is public/new

Can you tell me if it is possible to install Hikashop in this location?

Many thanks
Sarah

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13 years 6 months ago #20958

Hi,

No problem on that end. It should be possible to install HikaShop on any Joomla website as long as it is configured properly and that you don't have permissions issues.

Here is a thread with people having the same error message:
www.hikashop.com/en/support/forum/4-how-...47-to-152.html#20644

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13 years 6 months ago #20969

OK thanks. I will talk to the server people and see what they say. As you can see I had an error. I will get back to you when I have talked to them.

Thanks
Sarah

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12 years 11 months ago #38753

I am adding this reply here for anyone who encounters the above problem.
I have now had this happen twice, when I installed hikashop in a subdomain.
The first time, I just gave up, and went ahead with the site in its main directory.
This time I wanted to create a sister site but with different products, so I had to install it in a subdomain. Again, I got the message as above.
I got the following adice, which finaly fixed it.

Via ftp connect to the remote server
Navigate to where your Joomla root folder
see folder 'tmp' and double click to enter that folder
Right click anywhere in that folder and select to create a folder.
Give the new folder a name and navigate to it

Now on the left hand side navigate to the extension zip
Right click it and select upload.


Then in Joomla >> Extension management install ... install from directory
append the name of the new folder
so
path/tmp
becomes
path/tmp/newfoldername
Click install

If that does not work then unzip the extension zip locally
With Filezilla navigate to the root of the unzipped files
Select all the folders/files in there and right click then select upload
Try the install from directory again

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