Category display doesnt show my products

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13 years 6 months ago #21086

I have set up all the sub-categories under the main category "product category".

I have set up a menu which says "products" and is a dropdown with all the menu items pointing to each product category.
When I click on the menu item (accessories)for the category it goes directly there and displays all the products.
(I get the link http://localhost/website/index.php/products/accessories) So that works fine.

However, if I click on "products" first (which is set up a as a category display) i get all the categories and then i click on accessories, it takes me to a different page and only displays the title and none of the products.
(the link is now http://localhost/website/index.php/products/category/listing/11-accessories)

Even if i use the breadcrumbs it stil is incorrect.

What am i doing wrong?

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13 years 6 months ago #21089

I have read the documentation on the site and have followed the instructions, but my hikashop doesn't automatically create the module when i create the menu module.

I have tried manually creating the module display, but dont seem to be getting it right.
The sentence below is from the documentation and the bolded bit seems a bit ambiguous to me...

That's the role of the "Menu" option of the categories group of options of the module where you will tell the system to use the options of one of the HikaShop menus. There, you will have to set a HikaShop menu listing categories or products (be it published if you use it somewhere else or unpublished in most of the cases).


Please explain what i am doing wrong and how I could fix it.

Thanks!

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13 years 6 months ago #21101

Please post a screenshot of your menu's hikashop options and of the hikashop options of the associated module attached to it so that we can see how you configured them.

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13 years 6 months ago #21104

Thanks for taking the time to check this over.

I have attached all screenshots in one image.

Attachments:
Last edit: 13 years 6 months ago by Arathol. Reason: change image size

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13 years 6 months ago #21114

Your settings seems fine. I see that you emptied the "number of items" option of the menu but that shouldn't change anything.

So that would mean that the problem comes from the fact that there are no products attached to the category. If you go on the products listing on the back end and click on the accessories category on the explorer of the left, do you see products ? Could you do a screenshot ?

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13 years 6 months ago #21119

I have checked that. There were definately products in all the categories that i have. it behaves the same on all of them.
One thing i noticed is that you say that when i create the menu and then click the hikashop options to create the hikashop menu module it should then create the associated module automatically.

That doesn't happen for me. When i click "hikashop options" to create the hikashop menu module it shows me a blue box stating that i have not created the associated module yet and should click here to do it automaically. When i click on it though, it just takes me to the "content modules" page and doesn't create any module.

I have now deleted all menu items, associated modules and menu module and joomla modules associated with that and will start from scratch again. I will post all the images as i do it in a new post.

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13 years 6 months ago #21121

Ok, i have tried to recreate it and have made snapshots as i went along. I have annotated them. It seems it is not creating the module automatically and if i create it manually it doesnt work.


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13 years 6 months ago #21134

Are you using the latest version of HikaShop and Joomla ? I recall that there was some problems before with the automatic module creation process.
Anyway, even if the module is not created automatically, you can still create it manually and then add it to your menu. HikaShop just simplifies the task by doing it for you...

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13 years 6 months ago #21145

Hi,
I am using joomla 1.6.4 and hikashop 1.5.2.

very odd thing. After I had created the hikashop menu for the catalogue, i decided to create a menu for the accessories to show you that it did have items in it and when i checked back in the hikashop modules there was now a module saying "Associated products listing for category listing menu 170 " :woohoo: . I see that the ID for the catalogue menu i created earlier is 170, so i presume this is for that. Odd that it all of a sudden appeared.

It still didnt display though so i checked the joomla modules and found that it had created the joomla module for it as well, as it should be, but it is set to not show on any pages and in the wrong position. If I change the position and set it to display on my product pages, then it works and displays the products, but not in the same way as the direct menu does becasue i have to set it to a module position and that module position cannot be the main article position whereas the direct menu link display all the products automatically in the main article position automatically.

Still something not right in other words, or I am doing something wrong.
Besides, your help says...

Also, since this module will be displayed by HikaShop you might want to unpublish it to avoid having it displayed by Joomla somewhere else on your template.

http://www.hikashop.com/support/documentation/67-hikashop-content-display-front-end.html#categories_

I have attached another image to show you everything.


I can manage like this for now, but it is a pain as i have to manually set the module to show on only my product pages and it shows in the wrong place (not the main article position) and therefore doesn't look the same as the direct menu link and also has a different http link which is not good.

Any suggestions? :S

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Last edit: 13 years 6 months ago by Arathol.

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13 years 6 months ago #21147

Also, just an update... Using the method above, it is not showing the pagination so that doesn't really work.

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13 years 6 months ago #21157

Yes, you should not publish the module in joomla. Instead, you should have the module published in the "associated modules" option of your menu. That's what the documentation says and that's how it should be done in order to work properly end have the pagination.
Note that for the pagination to be displayed, the random option of the module needs to be turned off.

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13 years 6 months ago #21161

nicolas wrote:

Yes, you should not publish the module in joomla. Instead, you should have the module published in the "associated modules" option of your menu. That's what the documentation says and that's how it should be done in order to work properly end have the pagination.
Note that for the pagination to be displayed, the random option of the module needs to be turned off.


yes I understand that, but it doesn't seem to work.

When you say

you should have the module published in the "associated modules" option of your menu

, where exactly do you mean? do you mean in the Hikashop component > display > Content Modules ?? Or is there somewhere else that i should be doing it.

As in the attached image, i have not set the module to random yet it still doesn't give me the pagination.

I think i am just going to start from scratch; remove all products, uninstall hikashop, remove all menu and modules associated with hikashop and then try again.

If you think there is a better way then please let me know as this is becoming a pain that it doesn't work as supposed to.

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13 years 6 months ago #21173

You you could just put the website online and give us an access to the back end, we would be able to directly check your settings and see what's the problem.

You can publish modules as associated module of a menu by going in the menu Display->Content menus, edit your menu, click on the select button of the associated modules option of the menu, toggle on the publish radio for the module, click on OK and save the menu's options.

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13 years 6 months ago #21192

OK. I will go through that.
I will see if I can put the site live and let you go through that.

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13 years 5 months ago #21239

not too worry. i think i have solved my troubles.
I have done extended testing and found that there is a corruption in my template somewhere. I just need to re-do my template and hopefully all will be ok again.

Sorry for all the hassles. Just glad to be able to troubleshoot and find the problem eventually.

As usual HikaShop is brilliant and your support is excellent. Do you ever sleep Nicolas??

Thanks!

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13 years 5 months ago #21251

Unfortunately, I have to sleep :)
If only I could skip that, we would be able to move forward even faster with HikaShop...

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