Shipping information

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14 years 2 months ago #257

It seems I have come to an impass with my installation

For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do?

A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60

If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes.
Someone please help?

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14 years 2 months ago #258

Hi,

What do you have in the option "checkout workflow" on the main tab of the configuration page of hikashop ? Do you have the "shipping" string in it as by default ?
www.hikashop.com/support/documentation/54.html#main

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14 years 2 months ago #260

It looks like it.
This is what is in that box on my installation.

login_address_shipping_payment_confirm_coupon_cart_status,end

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14 years 2 months ago #261

And did you publish the manual shipping plugin and each shipping method you entered ?

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14 years 2 months ago #263

Hikashop Manual Shipping Plugin Enabled:(green check) id 52

all the other sub items are set as published

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14 years 2 months ago #264

Did you put a weight to your products ?
If your products do not have a weight they will be considered as "virtual" like applications, documents, etc and the system will hide the shipping area as it's not needed.

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14 years 2 months ago #265

I did not try that. I didn't think it would matter. I'll give that a try. I'll post back in a moment with an answer.

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14 years 2 months ago #266

Fantastic. That fixed my problem. Now if I could figure out how to sell downloadable files I'd be doing great.

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14 years 2 months ago #267

You just need to add your files to the products. They will be downloadable by the user on his order page once his order is confirmed.

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14 years 2 months ago #268

I'll give that a try. I'm very impressed by this module. I can tell it's a rather new piece of software. I look forward to dealing more with you all in the future.

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14 years 2 months ago #269

One more question. How can I change the max upload filesize for the files to be put on the products?

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14 years 2 months ago #270

HikaShop just displays you your PHP max upload size. If you want to increase it, you should ask your hosting company.

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