How to restrict product availability by zone

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12 years 11 months ago #29672

I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site.

I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible?

Conrad

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12 years 11 months ago #29675

It's easy, you can for example set a volume for these products and not for others.
Then, in your shipping methods, you restrict them so that they will be displayed when there is a volume.
Then, your users won't be able to checkout if they have such products in the cart. You can also create your shipping methods so that they are available or not based on the zone of the user and thus achieve a zone restriction for your products.

Then, however, if you want a different error message with a link to the distributor based on the products in the cart that will be more complicated. You will have to add some custom code in the checkout view step file.

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12 years 11 months ago #29676

I see what you mean, but it's not exactly ideal because we lead the customer up to the checkout and then disappoint him/her. What I'd really like is simply hide the products based on geo-location and put a banner up for the distributor.

I guess this is just a wish a this stage....?

Conrad

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12 years 11 months ago #29678

There is a geolocation plugin in the business edition which enables you to restrict access to your store based on the location of the user.
However, it does that for the whole store. Not for some categories only.

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12 years 11 months ago #29683

Thanks Nicolas,

Please add my request to the wish items.

Conrad

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12 years 11 months ago #29703

Yes, we'll do.

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11 years 4 weeks ago #126293

Was this feature implemented?

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11 years 4 weeks ago #126327

Hi,

Using the new shipping system of HikaShop 2.2.x, it is possible to have a zone restriction.
By using the zone restriction and the category restriction, you can have a configuration which authorize of forbidden some products to be shipped in specific zones.
It is more in the "inclusion" way that by excluding a product for a zone.

Hope my explanation is clear enough.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 weeks ago #126342

Thanks Jerome for your reply.

Not sure about what you mean with "category restriction".

I try to describe my case. Suppose that I have some products that can be sold from Italy to everywhere in the world except some countryes.
Example: a product can be sold in France but not in Russia.
I've setted shipping zones so that hikashop set me the correct shipping method when user go to checkout. But I don't understand how I can set it so that if a customer from France want to buy that product, he can do it, meanwhile a customer from Russia is adviced at least that he can't buy that product in his country.

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11 years 4 weeks ago #126367

Hi,

At this moment, I will recommend you the plugin "shipping price per product".
There is a feature which allow you to "block" a product for a specific shipping method.
By activating this option in your shipping configuration (manual shipping working better) you can afterwards configure prices for the shipping in the product edition (in the back-end, the plugin is not compatible with the front-end, for the moment).
This plugin has to be right published and contains a column "block" in order to forbidden a product for a specific shipping method.

If you have shipping methods per country (per zones), you can at this moment exclude a product for some shipping methods so, for some zones.

I think it will be easier for you to configure the system like that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 weeks ago #126375

Oh cool!
I already saw the column BLOCK and asked what it stands for... Now I understand!

It seems work fine. Now when the russian customer goes to checkout an alert message says "There are 1 items in your cart which we cannot ship to you".

Thanks so much.
Hika rules, best cart solution!

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8 years 1 month ago #249068

I've managed to block some items from shipping. But I get no alert message.
The customer just don't have any shipping methods at all and he's stuck on Shipping page when checkout.

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8 years 1 month ago #249074

Hi,

It can possibly come from your Joomla template.
Try with the default template of Joomla and see if you get the error message.
www.hikashop.com/support/documentation/6...tibility-issues.html

The following user(s) said Thank You: amigo

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8 years 1 month ago #249106

Great! Thanks! Works perfectly.

My template seemed to have something similar with jdoc-message code, but it didn't work. So I just replaced it with <jdoc:include type="message" /> and now everything is fine!

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