[solved] stuck, checkout page goes no where

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13 years 1 month ago #32109

Somewhat a noob at this. Fairly experienced in Joomla.

1.Checkout page goes no where, It used to go straight to the check out page, now it just stops.

I think it has something to do with the shipping address and billing address.

Ive been looking through forums as well and still couldnt figure it out.

2. and cant figure out how to change the layout of shipping address ( 40 circles behind it

www.takeupyourcrossonline.com

admin
frank2011

Thank you in advance,
can someone please help client waiting!

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Last edit: 13 years 4 weeks ago by nicolas.

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13 years 1 month ago #32143

Hi,

You deactivated the login of your checkout and you also turned off the registration in joomla. But you still have the "login" and "address" views in your HikaShop checkout workflow.
So the system still wants you to register or login but these options have be disabled so you can't. Thus, it doesn't not allow you to continue the checkout.

You shoudl change these options to solve the problem.

I couldn't see the address view since I couldn't login so I can't help on your second point.

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13 years 1 month ago #33070

OK, received your message and it was helpful. My cart seems close to finished but i think im a hickup or 2 past this thing working.

right now after you select the 1st shirt, called "blessed" select billing address
then shipping method then you click
next, then nothing happens, literally
it just keeps relaying the same page???
can someone login to see what is wrong, im basically to the point where im going to have to give the customer his money back cuz i cant get
this checkout working after a month.

the login username is: admin
the password is: frank2011

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13 years 1 month ago #33089

That's because in your paypal plugin, you selected a shipping method restriction. Please remove it and it will work.
To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods.

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13 years 4 weeks ago #33166

thank you very much nicolas, thou art very wise! I have 1 more question i will post.

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13 years 4 weeks ago #33168

How do I remove the dots behind the words Shipping Address and make it just a simple "select button" like the billing address next to it?
heres a photo of what im talking about attached

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13 years 4 weeks ago #33197

That comes from your template. There should be an option in your template to deactivate the style processing of checkboxes which apparently doesn't work properly here.
If you don't know where to find it, you should ask your template provider.

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13 years 4 weeks ago #33210

how do i mark this thread as solved?

thanks, every question i had was answered guys

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