Shipping Method not added to Cart + Total disappea

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13 years 1 month ago #32709

Hi,
I have configured a Shipping Method (im my case Manual Plugin, for adding admin costs per order below 1500). I find that sometimes this shipping method is correctly added to the shopping cart, but sometimes not. It is not added when I go via the menu with my product categories (this menu is a Hikashop Product Listing).
And when it is not added there is also no "Total" anymore in the cart (normally it says Total, Shipping, Taxes, Final Total.

I don't know how to solve it/ I believe my setting are ok.

Can you please help.

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13 years 1 month ago #32744

Hi,

Which version of HikaShop are you using ? Do you have a link so that we can see the problem ?

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13 years 1 month ago #32747

Hi Nicolas,
I have the latest version 1.5.5. I made an admin account and send the login details all ready few days ago (for my other post http://www.hikashop.com/en/support/forum/4-how-to/32323-problems-with-zonesdiscount-and-checkout.htmt ). If you want me to resend let me know.

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13 years 1 month ago #32769

Hi,

If sometimes the shipping is added and sometimes it's not, it's because you didn't set a weight in all of your products and that the option "Force shipping regardless of weight" of the Checkout tab of the configuration is turned off.

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13 years 1 month ago #32807

Yes this is the solution. Thank you.

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