cart button not working

Hi,

Could you give the URL of your website so that we can have a look at the problem ?

In the configuration under the tab display you have the option "After a product is added to the cart". The behavior might change based on whether you have the cart module published or not if you use the default option. If you put the option "Always go to the checkout", does it work better ?

I checked your website and on that page the javascript function which is called by the link is missing. Thus, instead of adding the product to the cart, it uses the link url.
I think I know why you have this javascript function missing.
In the file administrator/components/com_hikashop/helpers/cart.php near line 130 and line 149, you should have the code below:

$doc = JFactory::getDocument();

$doc =& JFactory::getDocument();

So that's now another issue.
This one seems to be related to SEF indeed. When I try to go directly to the checkout with the link bequick-japan.com/muffler/index.php?opti...kashop&ctrl=checkout , the link is changed by the SEF to bequick-japan.com/muffler/order/checkout.html which doesn't work.
I'll try on my test website what happens with SH404SEF... If I have the same problem, then it's probably something we can fix in hikashop. Otherwise, it's possible that it's a problem of configuration in your SH404SEF.

Hi,

I tested hikashop with SH404SEF on my test website. So it works properly, except when I purge the url cache. After that, the first time it displays a blank page. If I refresh the page, it works. Then, it works all the time. I also have the url added automatically in the custom redirects interface, so apparently that is normal.
The problem might be related to the option "redirects non SEFed URLs". I have it turned on on my test website which is the default value. But if I turned it off, it doesn't work anymore.
We use the exact same implementation of the sh404sef router as acymailing and we know for sure that it works with AcyMailing, so there is no reason it wouldn't work for HikaShop. Plus, in our tests, we successfully had it working with HikaShop so all I can think of is a problem of configuration of SH404SEF. I would advise you to seek help on that at the SH404SEF support. They know their component better than us

The caching of urls in SH404SEF creates a lot of problems for a very limited benefit compared to the normal SEF of Joomla. If you can't make the SH404SEF work on your website for HikaShop, I would recommand to switch to Joomla SEF for HikaShop (there is an option for that in the configuration of SH404SEF where you can use normal Joomla SEF for a specific component).

In the current version, if you have the state custom field published and required and that you select a country without states the registration won't work. Is that the problem you have ?
In that case, you could unrequire or unpublish the state custom field temporarily until next release which should be out in the next few days and which fixes the problem.

I tried to place an order on your website but when I click on "会計へ進む" I get a blank page, probably related to the SEF problem. How did you manage to reach the login/registration page ?

I had to clean my cookies. Then I was able to access to the checkout. I indeed had the problem you described.
Could you give an FTP access to your website so that I can put some traces and fix the problem ? If so, you can send me the information to This email address is being protected from spambots. You need JavaScript enabled to view it.

Hi,

Thanks to the access, we quickly found the problem and corrected it on your website and on our dev website. It comes from the fact that you're using HikaShop in Japanese. I must say that we tested it mainly in English so we didn't find the problem before. We will release a new version with the correction soon.