nicolas wrote: By default in HikaShop, when an order is created, the product is already reserved. The product is restocked if the order is cancelled.
So it's already the case by default. Double orders are not possible.
Hi Nicolas,
I think this is not exactly true, or am I missing any special setting in Hikashop?
I have two types of payment: 1) advance payment using external payment systems and 2) collect on delivery.
If customer creates an order and pays it by his credit card immediately, the product is reserved.
however, when a collect-on-delivery order is created, the product is not reserved.
So, I suppose reservation is done when order goes to status "confirmed".
At least, if I manually change status to confirmed, the product quantity is decreased by 1.
So, what happens if two different customer place order for the same product during night time? Product is still available, and in the mirning I have to negotiate with one of customers to recover her loyalty, because I can't ship one product to two different customers...
Is there any workaround you may suggest?