Downloadable Items and Free Product Coupons

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12 years 11 months ago #37672

How do you get an order to confirmed status for a product that is free with a coupon? I enter the code, then goes to a screen that just says thank you for your purchase. I get an email saying the order was created with a link in there to the order. But no way to confirm it and I can't download the item. I can change the order status myself to confirmed then I can download the item, but there must be a way to automate that. Thank you!

Contents of the email I got:
We are pleased to confirm the creation of your order No. B1 ( pcsnyder.polishedgeekdemo.com/index.php?...=order&task=show&cid []=1&Itemid=148 ) at pcsnyder.polishedgeekdemo.com/ on the 31 January 2012 at 13:33

SUMMARY OF YOUR ORDER
Name Unit price Qty Total
Songs for My Granddaughters - My Jewels, My Gems
$1.25 1 $1.25
Coupon : $-1.25
TOTAL with VAT : $0.00

It also left the item in my shopping cart even after going thru the process. Was still there even when I confirmed the order manually in the backend.

Last edit: 12 years 11 months ago by Myra. Reason: More info/questions

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12 years 11 months ago #37793

For the cart, you should change the option "Clean cart when order is" in the Checkout tab of the configuration.
For the order status, you should use that plugin:
www.hikashop.com/en/forum/2-general-talk...-ordering.html#32694

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12 years 11 months ago #37876

Thank you again.

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