Checkout Terms not confirmed - specify a step

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12 years 11 months ago #38021

Hi,

in the confirm step is also the checkbox for the terms.
The confirm step in our case is step 5.
If the checkbox for the terms is not checked and you click the next button the error message that you have to accept the terms is correctly displayed, but he jumps back to step 0. Which is awkward, because the customer has to go through all steps again...

Where can I tell Hikashop to stay in the same step?

Thank You

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12 years 11 months ago #38110

Hi,

We don't have that problem on our end when setting it up like that.

Are you using a recent version of HikaShop ?
Could you give your precise checkout workflow ?

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12 years 11 months ago #38130

hi,

I am using 1.5.6, upgraded yesterday from 1.5.4

cart_coupon,login,shipping_address,payment,confirm_cart_terms,end

that is my checkout process...

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12 years 11 months ago #38209

Hi,

I tried with the same workflow and it's working fine too.

Could you do a screenshot of the checkout tab of your configuration so that we can see your other settings ?

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12 years 11 months ago #38676

Hi,

sorry for the delay, here is the screenshot:


Attachments:

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12 years 11 months ago #38823

I checked again and it's working fine for us.

Could you provide a link to your shop and a FTP access so that we can look at the problem ?

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