item custom fields on free products

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12 years 11 months ago #38659

Hi Nic,

It appears to me that a product with a price of zero does not display the custom fields associated with it.

Here are two examples:
1) Price of $1 and shows custom fields
www.nswnationals.org.au/index.php/compon...ashop/product/cid-44

2) Price of zero and won't show custom fields
www.nswnationals.org.au/index.php/compon...ashop/product/cid-43

Also if they buy more than one of the product how do they fill in the custom fields per product?

Thanks,

Mat

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12 years 11 months ago #38660

I'll leave the product set to zero as zero for a day but I'll have to change it soon.

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12 years 11 months ago #38783

We don't have that problem on our end.

It's probably something else in the options of the custom field which prevent them to be displayed. Could you do some screenshots of your custom fields options ?

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12 years 11 months ago #38787



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12 years 11 months ago #38788

And are both products in that annual conference 2012... category ?

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12 years 11 months ago #38792

They are.



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Last edit: 12 years 11 months ago by Mat.

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12 years 11 months ago #38933

Could you provide a back end access so that we can have a look at the problem directly on your website ?

There must be something wrong somewhere and that would help us figuring it out.

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12 years 11 months ago #38960

done. check your pm.

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12 years 11 months ago #38961

I found it. The option "Display 'add to cart' button for free products" of the configuration was turned off.

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12 years 11 months ago #38966

Thanks!!

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