First Data Payment

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12 years 11 months ago #39484

I have been on the phone with First Data and they gave me the exact instructions for the plugin with a download file from their website, i have entered all data as far as I can tell according to their directions. The KEY password, I entered just as it is on the .txt file, and the shop ID and API password I entered from the WSXXXXXShopNumber._.1.auth.txt file that has a user id and password in it. I did not select a zone. I uploaded the .key and .pem files to the safe folder and put the absolute path. I cannot figure out what is wrong, can I PM you the login to look at it for me, thanks, Carin

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12 years 11 months ago #39694

You must have missed something in the configuration of the payment plugin. Please provide a screenshot of your payment plugin options via pm and we might be able to tell you what the problem is.

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12 years 11 months ago #39703

Where is the PM. I went to the link at top right but could not attach a screenshot and do I send it to nicolas? Thanks, Carin

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12 years 11 months ago #39865

You can't attach a file to a pm but you can give a link to the image if, for example, you upload it on your website.

Otherwise, send me an email to nicolas at hikashop dot com

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