How to upload product to correct category tree

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12 years 11 months ago #40144

Hi Team,

I read your document about how to upload products in a tree category, however I still could not get it right. Please advise where I'm doing wrong.

- I have category list as per below:

Root
|-- Product Category
|


Category A (ID=12)
|
Category A1 (ID=21)
|
Category A2
|
Category B (ID=13)
|
Category B1 (ID=29)
|
Category B2

- When I add the product using the below method, I could correctly see my product in a designated module.

a. Go to 'Products' --> 'Add a Product'
b. Enter any value in 'Name' (e.g. Product A), 'Description'. ID=35.
c. Select 'Category' --> Category A1 (ID=21), Category B1 (ID=29).
d. Select 'Image', then add image from my local PC.

When I clicked on the product in the site, it has a URL something like below (example when I chose from Category A1 (ID=21)):
myTestPage.cloudaccess.net/ hm-surveyed-products/product/35-product-a/category_pathway-21.html

- However, when I add a product using the bulk upload (e.g. ID=38), I could not see it under the same module.

product_name,product_description,parent_category,categories
"Test Product","Bla bla",12,21

Here, I expect that when I clicked on Category A1 (ID=21), I would see this product (ID=38) as well along with the above product (ID=35), however I could not see it. It is visible when I searched on the product from 'Search' function. When I clicked on the product itself, below is the URL to the product:

myTestPage.cloudaccess.net/ component/hikashop/product/38-test-product/category_pathway-21.html

The difference in the URL between the correct and the false one is:
correct path: hm-surveyed-products,
however incorrect path, seems like the product is placed under this component: component/hikashop.

Please kindly advise how to make the latter product available in the same module as first product (ID=35) using the bulk upload. Thank you in advance.

Last edit: 12 years 11 months ago by anandha.

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12 years 11 months ago #40319

Hi,

The fact that you don't see the product in your menu and the fact that the URL is different when you search it are two different things and not related.

The URL is different because in the search plugin joomla options, you didn't specify the id of your menu in the menu id option.

The product can be hidden for several reasons.
For example, if the option "Display out of stock products" of the Display tab of the configuration is turned on and that your product quantity is 0, it won't be displayed.
Or if your product is unpublished. Or if it's not in that category.

First, check your product via the back end products listing. Do you see it ? Does it have a quantity, is it published ?

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12 years 10 months ago #40640

Thank you so much for the help, Nicolas, it works now!

You were right, it was because of the quantity. I can see them once the qty was changed.

Thank you!!

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