Cant get charchteristics to display

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12 years 10 months ago #40629

Hi

I have added a product with characteristics (colours , black, white etc) but they do not display in the shop front. I have gone to the cnofiguration settings and set these things as follows

Characteristics values ordering ID
Append characteristics value to product name Yes
Display the characteristics name Yes

What else am I missing?
Thanks
Nigel

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12 years 10 months ago #40829

Hi,

A characteristic should be "colour" and you should have several values (black, white, etc).
Then, add that characteristic to the product and you should see the characteristics dropdown automatically on the product page.


If you still have troubles with the display of variants of a product on the front end, you should:
1. Delete all the variants of the product on the listing of variants that you can access via the button "manage variants" on the product edition screen.
2. Delete the characteristics of the product.
3. Save the product.
4. Add the characteristics again.
5. The system will regenerate all the variants automatically and you should be able to see the dropdowns properly on the front end.

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