Shipping cost per product

  • Posts: 60
  • Thank you received: 2
12 years 10 months ago #41788

Hello

We have 3 type of boxes for our products.

5, 10 and 15 kg.

Im trying to configure this on Hikashop and it's driving me mad.

Obviously shipping price has to be taken by product and never by order total as each product (box) has its own shipping cost.

So we have 3 shipping prices for our 3 type of boxes:

PRODUCT A 5 kg= 5 € shipping cost
PRODUCT B 10 kg= 7 € shipping cost
PRODUCT C 15 kg= 9 € shipping cost

If a customer chooses:

1 x Product C = shipping cost is 9 € which is correct

If customer chooses

3 x Product C= the system says shipping cost is 9 €???

Shipping cost should be 9x3= 27 €

Am I missing something?

Is quite obvious that the cost of sending 3 boxes instead of 1 can't be the same.

If a customer chooses product A x2 quantity shipping cost should be 5€ x 2= 10 € and not 7€ (takes the weight for 2nd shipping method).

Did I configure something incorrectly?

Pls help this is basic for our shop to work.

Regards

PD: I can set a maximum weight but thats not really usefull.

Is not the same sending:

5 kg of oranges and 5 kg of mandarins(yeah that makes 10 kg but 2 different boxes, so the shipping cost for 5 kg should be applied twice and not the shipping cost for 10 kg as hikashop does) than sending 10 kg of one product (one box).

Last edit: 12 years 10 months ago by manuxx.

Please Log in or Create an account to join the conversation.

  • Posts: 83103
  • Thank you received: 13416
  • MODERATOR
12 years 10 months ago #41899

Hi,

HikaShop does not handle the shipping methods per product but for the whole cart.
So it sums the weight of all the products in the cart and look for shipping methods matching the weight of the cart.

That's why you had that behavior.

Please Log in or Create an account to join the conversation.

  • Posts: 60
  • Thank you received: 2
12 years 10 months ago #41902

Hi Nicolas

This is a big issue for us, cause we have to set up shipping prices per articles and shipping cost all around Europe, the manual plugin of Hikashop will never show the correct shipping prices or at least I have no clue on how to do that..

Please tell me if there's an option to create a plugin or if this is planned.

We would pay you to get this plugin created cause we can't set up our shop without it and we really want to use Hikashop.

Regards

Last edit: 12 years 10 months ago by manuxx.

Please Log in or Create an account to join the conversation.

  • Posts: 83103
  • Thank you received: 13416
  • MODERATOR
12 years 10 months ago #41904

Such plugin can be created yes.
We can do it for you as a custom work. If interested, please use our contact form in order to request a quote:
www.hikashop.com/en/contact-us.html

Please Log in or Create an account to join the conversation.

  • Posts: 60
  • Thank you received: 2
12 years 10 months ago #41975

Hi Nicolas

E-mail send already.

Regards

Please Log in or Create an account to join the conversation.

  • Posts: 83103
  • Thank you received: 13416
  • MODERATOR
12 years 10 months ago #41977

I forwarded your request to Jerome which will answer you with a quote.

The following user(s) said Thank You: manuxx

Please Log in or Create an account to join the conversation.

  • Posts: 60
  • Thank you received: 2
12 years 10 months ago #42182

Thanks Nicolas,

Sorry to insist but we didn't get any answer for our e-mail and is basic for us to configure our shop with your component.

Regards

Please Log in or Create an account to join the conversation.

  • Posts: 83103
  • Thank you received: 13416
  • MODERATOR
12 years 10 months ago #42356

We didn't forget you. Jerome should email you tomorrow I think.

Please Log in or Create an account to join the conversation.

Time to create page: 0.067 seconds
Powered by Kunena Forum