Set up PayPal and Paypal Pro

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12 years 10 months ago #42371

Hi! I have tried to set up both the paypal and paypal pro plugins and I am having problems with both...

With the paypal plugin, after filling all the necessary information and clicking 'order', I am redirected to the paypal page and an order is placed BEFORE I even enter my card or paypal logins in order to be. Which is obviously a big issue...

With the paypal pro plugin, after filling all the necessary information and clicking order, the page refreshes and nothing happens. The order is not placed and the payment is not done either.

My workflow is the following: cart_login_address_shipping_payment_confirm,end

What am I doing wrong?

Thanks in advance.
Alex

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12 years 10 months ago #42441

J'ai bidouillé toute la journée mais toujours rien... Vous pouvez m'aider ? Merci !

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12 years 10 months ago #42445

It's normal, orders are CREATED before you go to paypal with the standard paypal plugin. Then, once the payment is validated, the orders are CONFIRMED.


With PayPal pro, the payment is directly validated before the order is created so the order is directly created with the status confirmed.
If it doesn't let you finish the checkout, it means that there was an error with the transaction. You should see an error message.
Since you apparently don't see the error message, it's because of your template not displaying error messages, so you should fix your template:
www.hikashop.com/en/support/documentatio...tibility-issues.html

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12 years 10 months ago #42655

The created/confirmed statuses makes sense. Thanks for explaining, I didn't quite get this before. However, as for the paypal pro plugin, it's still not working. I've activated the debug function and here is what it's saying:

Array ( [USER] => XXX [PWD] => XXX [SIGNATURE] => XXX [VERSION] => 51.0 [METHOD] => DoDirectPayment [PAYMENTACTION] => Sale [AMT] => 1.00 [ACCT] => XXX [EXPDATE] => XXX [FIRSTNAME] => XXX [LASTNAME] => XXX [CURRENCYCODE] => EUR => XXX [STREET] => XXX [STREET2] => [CITY] => XXX [STATE] => [COUNTRYCODE] => XXX [ZIP] => XXX [BN] => HikariSoftware_Cart_DP [SHIPTONAME] => XXX [SHIPTOSTREET] => XXX [SHIPTOSTREET2] => [SHIPTOCITY] => XXX [SHIPTOSTATE] => [SHIPTOCOUNTRY] => XXX [SHIPTOZIP] => XXX [SHIPTOPHONENUM] => [L_NAME1] => XXX [L_NUMBER1] => XXX [L_AMT1] => 1 [L_QTY1] => 1 [L_TAXAMT1] => 0 [ITEMAMT] => 1 [CVV2] => XXX ) api-3t.paypal.com/nvp I've put 'XXX' where there was information. Is something missing? Alex[EMAIL] => XXX [STREET] => XXX [STREET2] => [CITY] => XXX [STATE] => [COUNTRYCODE] => XXX [ZIP] => XXX [BN] => HikariSoftware_Cart_DP [SHIPTONAME] => XXX [SHIPTOSTREET] => XXX [SHIPTOSTREET2] => [SHIPTOCITY] => XXX [SHIPTOSTATE] => [SHIPTOCOUNTRY] => XXX [SHIPTOZIP] => XXX [SHIPTOPHONENUM] => [L_NAME1] => XXX [L_NUMBER1] => XXX [L_AMT1] => 1 [L_QTY1] => 1 [L_TAXAMT1] => 0 [ITEMAMT] => 1 [CVV2] => XXX ) api-3t.paypal.com/nvp

I've put 'XXX' where there was information. Is something missing?

Alex

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12 years 10 months ago #42678

And you didn't get any other error message ?
Could you give a link to your website ?

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12 years 10 months ago #42701

Can I send you the link via email?

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12 years 10 months ago #42703

You can use our contact form:
www.hikashop.com/en/contact-us.html

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12 years 10 months ago #42706

Ooops sorry, I just read this. I've sent it to you directly.

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12 years 10 months ago #42808

Could you change the line:
$app->enqueueMessage(nl2br(print_r($ret, true)));

to:
echo print_r($ret, true) . "\n\n\n";

in the file plugins/hikashoppayment/paypalpro.php and try again ? Do you get an additional error message then ?

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12 years 10 months ago #42810

HI Nicolas,

I get the following message now:

Array ( [USER] => XXX [PWD] => XXX [SIGNATURE] => XXX [VERSION] => 51.0 [METHOD] => DoDirectPayment [PAYMENTACTION] => Sale [AMT] => 1.00 [ACCT] => XXX [EXPDATE] => XXX [FIRSTNAME] => XXX [LASTNAME] => XXX [CURRENCYCODE] => EUR => XXX [STREET] => XXX [STREET2] => [CITY] => XXX [STATE] => [COUNTRYCODE] => FR [ZIP] => 92130 [BN] => HikariSoftware_Cart_DP [SHIPTONAME] => XXX [SHIPTOSTREET] => 2XXX [SHIPTOSTREET2] => [SHIPTOCITY] => XXX [SHIPTOSTATE] => [SHIPTOCOUNTRY] => FR [SHIPTOZIP] => XXX [SHIPTOPHONENUM] => [L_NAME1] => Boots [L_NUMBER1] => boots [L_AMT1] => 1 [L_QTY1] => 1 [L_TAXAMT1] => 0 [ITEMAMT] => 1 [CVV2] => 463 ) api-3t.paypal.com/nvp Array ( [TIMESTAMP] => 2012%2d03%2d11T21%3a19%3a13Z [CORRELATIONID] => e867df2c2997b [ACK] => Failure [VERSION] => 51%2e0 [BUILD] => 2649250 [L_ERRORCODE0] => 10565 [L_SHORTMESSAGE0] => Merchant%20country%20unsupported%2e [L_LONGMESSAGE0] => The%20merchant%20country%20is%20not%20supported%2e [L_SEVERITYCODE0] => Error [AMT] => 1%2e00 [CURRENCYCODE] => EUR ) Which is weird because both payment and shipping methods are configured to be used only for France.[EMAIL] => XXX [STREET] => XXX [STREET2] => [CITY] => XXX [STATE] => [COUNTRYCODE] => FR [ZIP] => 92130 [BN] => HikariSoftware_Cart_DP [SHIPTONAME] => XXX [SHIPTOSTREET] => 2XXX [SHIPTOSTREET2] => [SHIPTOCITY] => XXX [SHIPTOSTATE] => [SHIPTOCOUNTRY] => FR [SHIPTOZIP] => XXX [SHIPTOPHONENUM] => [L_NAME1] => Boots [L_NUMBER1] => boots [L_AMT1] => 1 [L_QTY1] => 1 [L_TAXAMT1] => 0 [ITEMAMT] => 1 [CVV2] => 463 ) api-3t.paypal.com/nvp Array ( [TIMESTAMP] => 2012%2d03%2d11T21%3a19%3a13Z [CORRELATIONID] => e867df2c2997b [ACK] => Failure [VERSION] => 51%2e0 [BUILD] => 2649250 [L_ERRORCODE0] => 10565 [L_SHORTMESSAGE0] => Merchant%20country%20unsupported%2e [L_LONGMESSAGE0] => The%20merchant%20country%20is%20not%20supported%2e [L_SEVERITYCODE0] => Error [AMT] => 1%2e00 [CURRENCYCODE] => EUR )

Which is weird because both payment and shipping methods are configured to be used only for France.

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12 years 10 months ago #42817

That's your problem :)
PayPal Pro is not available in France.

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12 years 10 months ago #42822

Oh... I actually thought Paypal intégral was the equivalent and that it was working the same way... Is it not the case?

Does this mean there's no way to integrate the payment method in the store?

Also, I have tried to set up the payment and shipping methods for the US and tried paying with a US card, but it didn't work either... Why would that be?

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12 years 10 months ago #42826

Your PayPal account needs to be a US, canada or UK one.
It's not something you can change in HikaShop.
You won't be able to use PayPal pro on your website.

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12 years 10 months ago #42830

Ok... Too bad! I'll try one of the other method then. Thanks for the heads up!

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12 years 10 months ago #42831

Oh and could you please tell me which of the payment methods -that are included on the website- are easy to set up and fully working in France?

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12 years 10 months ago #42832

alertpay, cardsave and moneybookers.

I didn't get any feedback from bluepaid, but it should be simple too.

Then you have ATOS for french banks but you first need a "Vente à distance" contract with them and it's less easy to setup the payment plugin.

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12 years 10 months ago #42833

Perfect thanks, I'll try to set up one of those!

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