"invoice already been paid "paypal documentation

  • Posts: 83
  • Thank you received: 0
12 years 10 months ago #42589

Hi,

As per hikashop paypal documentation:
"It is possible for Paypal to report an order as already being paid if they have received an identical invoice number in the past. That can happen when for example you were already using another e-commerce solution before switching to HikaShop with your PayPal account.
There are a couple ways to resolve this issue:"

my questions:
1-Should I change both side in my Paypal Account and the HikaShop side?

2-Please see attachement and tell me is this where I should run a query on my cpanel- php myadm- SQL tab?

how? copy and paste ALTER TABLE jos_hikashop_order auto_increment = 100000? I am not good in database can you tell me how to do it? Thank you so much.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 83103
  • Thank you received: 13416
  • MODERATOR
12 years 10 months ago #42595

Only one of the two solutions should be enough.
We gave several solutions for people who have a hard time with one so that thye can do it with another one.

Your first screenshot indeed shows where you should paste the query.
Note that the prefix of your tables is egu2t so you should replace jos by egu2t in the query.
Paste it there and click on run and that should solve the problem.

The following user(s) said Thank You: shiri

Please Log in or Create an account to join the conversation.

Time to create page: 0.037 seconds
Powered by Kunena Forum