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Paypal- "Return to merchant" error
14 years 6 months ago - 14 years 6 months ago #42667
by Exess1000
Paypal- "Return to merchant" error was created by Exess1000
I don't understand why i'm getting this or what this means when i try to check out.
I have a regular free paypal account that I've had for years. I simply added an email address to my paypal account that I want to use for my store and then entered it in the "email" field in the paypal setup options in Hikashop. Do I have to change my paypal account to something different? I looked under merchant services and saw "website payments standard", is this something I have to use?
Another thing I noticed is that the page is displaying the email address instead of the website address. I have a logo loaded in joomla and entered that url into "paypal header url", but it's not displaying as you can see on the screen shot.
Thanks
I have a regular free paypal account that I've had for years. I simply added an email address to my paypal account that I want to use for my store and then entered it in the "email" field in the paypal setup options in Hikashop. Do I have to change my paypal account to something different? I looked under merchant services and saw "website payments standard", is this something I have to use?
Another thing I noticed is that the page is displaying the email address instead of the website address. I have a logo loaded in joomla and entered that url into "paypal header url", but it's not displaying as you can see on the screen shot.
Thanks
Last edit: 14 years 6 months ago by Exess1000.
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14 years 6 months ago #42671
by nicolas
Replied by nicolas on topic Re: Paypal- "Return to merchant" error
Please follow the documentation here:
www.hikashop.com/en/support/documentatio...l-error.html#address
For the email address being displayed, it's because your paypal account is not a business account. You need to upgrade your account to Business if you want to display your business name instead of the email address as per PayPal policies.
www.hikashop.com/en/support/documentatio...l-error.html#address
For the email address being displayed, it's because your paypal account is not a business account. You need to upgrade your account to Business if you want to display your business name instead of the email address as per PayPal policies.
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14 years 6 months ago #42675
by Exess1000
Replied by Exess1000 on topic Re: Paypal- "Return to merchant" error
Nicolas,
Thanks for that link. I changed Address override to "no" and it worked.
Thanks for that link. I changed Address override to "no" and it worked.
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