Error and how to

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12 years 10 months ago #42765

Hi!

The add to cart button on my site is huge and the layout is weird, and when I click on add to cart, it shows this error message:

SSL connection error
Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have.
Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.

I tried changing the force ssl in configuration, and also tried changing the add to cart to css, and both did nothing.

Have attached a pic for you.

Also, how do you remove the category image from displaying above the products? I just want to have the description of the category, and tyhe products below.

Cheers :)

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Last edit: 12 years 10 months ago by Bugger101.

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12 years 10 months ago #42768

The button CSS display is caused probably by your template's CSS.
Could you give a link so that we can give you more info on the problem ?

Regarding the SSL error, I could find several solutions proposed online, nothing related to the website itself:
answers.microsoft.com/en-us/ie/forum/ie8...1c-b1f8-091375c866d2
www.google.com/support/forum/p/gmail/thr...197160d4c2d28f&hl=en
I would tend to say that the problem comes from your SSL certificate which is not configured properly on your server.
Of course, if you turn off the "force SSL on checkout" option AND that you access your website with a URL with HTTP instead of HTTPS you won't get that error. So I suppose that even after turning that option off, you are still accessing your website with HTTPS, thus you still have the problem. But in any case, the problem is not related to HikaShop.

If you don't want to category image on products listings, you should edit the hikashop options of your menu and turn off the "show image" option there.

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12 years 10 months ago #42773

Thanks Nicolas,

Here is the link: buyandselleco.com/buy/category/14-vegan

Will look into the ssl issue - its weird because I don't have an ssl for this site as yet.

Thanks!

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12 years 10 months ago #42780

In the file buyandselleco.com/templates/rt_ionosphere/css/template.css you have the code:
body, .button {
height: 100%;
margin-bottom: 1px;
font-family: Helvetica,Arial,sans-serif;
}

add the code below to fix that problem:
.button {
height: auto !important;
}

Last edit: 12 years 10 months ago by nicolas.

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12 years 10 months ago #42997

Thanks Nicolas :)

I love how you fix our problems even when they have nothing to do with Hikashop. I hope you make squillions of $$$

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