Hey guys I really appreciate your responses. You are correct it is a languages issue. I tried all ways to install it, uploaded manually, reinstalled the shop. but nothing works.
Under SYSTEM >> HIKA_CONFIGURATION there is this message
MISSING_LANGUAGE LOAD_LATEST_LANGUAGE
When I use this wizard I get this message: "Hikashop found your language on hikashop.com, this language file will be loaded on your textarea so you can save it and use it on your own website"
When I click OK,
JFile: :read: Unable to open file: /srv/www/htdocs/domain.com/public_html/language/en-GB/en-GB.com_hikashop.ini
The file exist at that location with 777 permission,
I manually paste the content in the same file and uploaded but same result.
Is there any other place in the configuration panel to tell the shop what language file it should use. (under the language tab English UK is the default) but still complains that there is missing language file.
thanks for your help.