Filter button problems

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12 years 9 months ago #46119

Hi Nicolas, as you can see in the picture below I created a filter type checkbox. I chose Submit on click then I don´t want that the sumit button will be showed. The problem is that in the filter edit page there is not an option to choose Show filter button or not as the help file say:

I tried to no display the buttom writing on css file: #hikashop_category_information_menu_121 .hikashop_filter_button_outside{display:none;}

but in this case when I add a product to the cart the web crash.
The web is redirected to: http://localhost/bobitorled3/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/productos/tubos-led-t8/product/%86%DBi%FF%F9hq%A9a%A2%CB%7Fn%86%E2%B6%8A%E5y%DD%FF%8Aw%5E%C6%98i%FD%EB?%A6%BA%1D%B9%CBh%B3%FBnn%8B%y%DB%7C

Could you help me?

Many Thanks,

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12 years 9 months ago #46158

Hi Nicolas, I was trying diferent options for the filters and i found that in the hikashop configuration there is an option where you can select display or not the button filter.

The problem is that at the begining it seems that the filter works well when the button filter was displayed but at the end I found that the problem is independent of the filter button is displayed or not.


When I have the filters published and I add to the cart some product I am redireted to a wrong page:

When I was in English Languaje the redirect page is:

http://localhost/bobitorled3/index.php/en/productos/tubos-led-t8/product/%86%DBi%FF%F9hq%A9a%A2%CB%7Fn%86%E2%B6%8A%E5y%DD%FF%8Aw%5E%C6%98i%FD%E9%FF%A6%BA%1D%B9%CBh%B3%FBnn%8B%y%DB%7C
An bad request message appear: Your browser sent a request that this server could not understand.

When I was in Spanish Languaje the redirect page is:

http://localhost/bobitorled3/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php
/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/index.php/es/productos/tubos-led-t8/product/%86%DBi%FF%F9hq%A9a%A2%CB%7Fn%86%E2%B6%8A%E5y%DD%FF%8Aw%5E%C6%98i%FD%EB?%A6%BA%1D%B9%CBh%B3%FBnn%8B%y%DB%7C

and an error is displayed:



Many Thanks,

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12 years 9 months ago #46206

The problem must come from the way the checkout is configured.
Could you do a screenshot of the checkout tab of your configuration so that we can see what you did ?

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12 years 9 months ago #46215

Hi, Here you are the screenshot of the checkout.
Many Thanks,

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12 years 9 months ago #46308

Could you try to change the option "After a product is added to the cart" to something else ?
Also, could you try to change the option "Force a menu on checkout" to a hikashop checkout type menu.

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12 years 9 months ago #46337

Hi, I changed the option "After a product is added to the cart" to display a notification popup to the user and it works OK. It was not necesary to change the option "Force a menu on checkout".

The problem now is that I do not want to show a popup each time a product is added. I try the option to stay or go to the checkout based on the cart module being displayed or not.
In this case the problem is that always go to the checkout, independent if the cart module is displayed or not. In my web the cart module always is displayed.

I hope this help you to help me. At this moment i was using the option display a notification popup with the Notice popup display time= 0, but the popup is displayed for a short time.

Many Thanks,

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12 years 9 months ago #46455

Then, could you try to turn off the option "Use AJAX when possible for add to cart buttons" ? That might help too.

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12 years 9 months ago #46522

Now I have my site in a remote site then I would like you to check the backend.

I sent the url and pass by email.

Many thanks,

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12 years 9 months ago #46667

I looked at your website and it's working fine for me.
I was not able to reproduce the problem.

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12 years 9 months ago #46694

If you choose the option "After a product is added to the cart" in the configuration panel it works ok. At this moment this is the option that I have because the customer is testing the web. You have to change this option to "permanecer siempre en la misma pagina" then choose en the web menu: products/Tube Led T8, these page have a filter, then choose some filter option and then add to the cart some product. Some times the first time goes well, but after that crash.

The products pages without filters go well.

Many Thanks,

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12 years 9 months ago #46826

That option is already set to "permanecer siempre en la misma pagina". I tried several times to add different products from that category on your website, with and without filters selected and it worked every time I tried.

Please provide a way to reproduce the problem every time.

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12 years 9 months ago #47058

Hi Nicolas, the problem is that if you choose the Tube Led T8 through the product category displayed when you push the menu products every thing is OK,

In order to reproduce the problem you have to:
1 Choose in the green drop-down menu Tube Led T8
2 After the Tube Led T8 page is displayed select an option of the filter the web crash.
3 Add a product to the basket.

I realized that the url for the Tube Led T8 Page is diferent if you choose this option through the drop-down menu or through the category display.

Url through the drop-down menu is www.barpaco.es/index.php/es/productos/tubos-led-t8

Url through the category display is www.barpaco.es/index.php/es/?ctrl=catego...=12&name=tubo-t8-led

Other small problem that I have is when I select a product through the category display and then I choose change the languaje. In this case the page displayed came back to the inicio. It do not stay at the same page.

Many Thanks,

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