Confirmation Mail Delay

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12 years 9 months ago #46402

1.-When someone buys at my store, the confirmation message to my mail account takes 2 hours to arrive. is it normal? is hikashop problem or server problem?, i tried the server to send other things via mails and it instantaneius.
2.-Is there any whats new in the recent version of hikashop to see if its worth to actualizate?, in case i do the actualization and having edited the product and categories via the manager in hikashop it will delete the changes or not?.

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12 years 9 months ago #46564

1. The confirmation email is only sent once the payment notification is received. It's probably your payment platform which sends the notifications 2hours later.

2. Here is a list of all the changes:
www.hikashop.com/en/support/documentatio...ashop-changelog.html
If you did your modifications via the interface, you won't loose your changes.

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12 years 9 months ago #46639

{solved} Server Configuration time was not right.

Last edit: 12 years 9 months ago by condorazul.

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