RESOLVEDCharacteristic show no values on prod page

  • Posts: 76
  • Thank you received: 1
12 years 6 months ago #50221

Created four characteristics for my shoes: Leather Type, Color, Finish, & Size. Color and Size appear perfectly on product page and in Variants tables, but Leather Type and Finish provide "No Values Found" message on product page and colums are empty in variants tables. I can see characteristic values perfectly on each characteristic's page. Why is this and what to do to fix it? Deleted color and size and then readded them... now all four characterstics show no values.... thanks for any help

Last edit: 12 years 5 months ago by scottshort. Reason: RESOLVED

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
12 years 6 months ago #50253

Hello scott,

Can you please :
- delete the variants of the product
- delete the characteristics
- save the product
- add all the characteristics back at the same time

And I think that the system will regenerate automatically all the variants of your product.

Hope this will help you.

Last edit: 12 years 6 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 76
  • Thank you received: 1
12 years 6 months ago #50279

Thanks again Mohamed. This worked. I am very new at ecommerce. I hope that I do not have to do this often, as if I have already gone into table to manage variants [deleting ones for which products do not exist, etc.] this could end up creating a lot of double work. I need help on best way to set up characteristics for many different products so that I do not end up creating a bunch of non-existant variants that I then need to go in and delete all the time...

Thanks again

Please Log in or Create an account to join the conversation.

Time to create page: 0.044 seconds
Powered by Kunena Forum