Add Address button not showing

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12 years 6 months ago #50607

I see this from time to time, but in this case, I have tried 3 different browsers, and 4 different templates.

At checkout, I login with my admin account for testing, it gives me the Please create or select an address error message, but no button to do so, plus, below, it still asks me to login or create a new user? Latest Basic version of the cart.

Cheers

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12 years 6 months ago #50615

Hello,

Do you have the login and address option, in you checkout workflow ("Hikashop -> System -> Configuration -> Checkout") ?

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12 years 6 months ago #50685

It can happen if you added your own user account account during the checkout in "guest" mode. In that case, HikaShop registered your email as a user without account so when you go to the checkout while logged in, it's not taken into account.

Delete your customer account in HikaShop and then logout/login on your front end and it should resynchronise the user account and hopefully works.

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12 years 6 months ago #50821

Hi, I suspect that this is what it was, I removed the only "user account" and it fixed it straight away, will remember this in the future.

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