How to set the cache for shipping method errors

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12 years 5 months ago #51613

Ok so I have hika shop on my new site. I notice that when I create a new account, I can get thru the checkout with no problem. The moment I try and make a new purchase from that same account it gives me no shipping method errors? Is there a cache issue or something? I have looked thru the document that tells you all the possibilities of what could be wrong if you get those errors and i have set all of them to the proper status. my site is www.newaveuniverse.com/myworld/store

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12 years 5 months ago #51706

Hi,

How did you configure your shipping method ? Could you do a screenshot of its options ?

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12 years 5 months ago #51778

Below is my configuration. Thank you.


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12 years 5 months ago #51873

That shipping method won't display if:
-the products in your cart have a total weight below 1oz or above 80oz.
-the products in your cart have a total price below $1 or above $40.
-the products in your cart have don't have a weight.
Please check that.

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12 years 5 months ago #51932

That fixed the problem! Thank you so much!

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