Shipping address in paypal

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12 years 4 months ago #58030

Hi there,

I wonder why the shipping address in paypal "review your information page" and "paypal invoice" is the billing address? Does hikashop only send the information of the billing address only?

It seems like the shipping address in paypal is based on the information from the first form of paypal page where you input your credit card information which is mostly your billing address.

I try different set up in the plugin, but doesn't seem to work. What do I miss here?

Many thanks,
shanwell

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12 years 3 months ago #58103

Hello,

Did you tried to set the Customer address option of paypal to "shipping address" ?

Last edit: 12 years 3 months ago by Mohamed Thelji.

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12 years 3 months ago #58104

Note that this option mohamed is talking about is in the paypal plugin's options screen.

The following user(s) said Thank You: Mohamed Thelji

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12 years 3 months ago #58171

If I set it to shipping address, the address that is automatically filled on the paypal form is also the shipping address. I guess customer will have to refill the form if their billing address is different from the shipping address. The shipping address in paypal confirmation page & invoice is correct though.

However I decided to activate the 'no shipping' option, so it solved all the addresses drama. Seller will get the order detail from Hikashop emails instead.

Many thanks.

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